Customer Service and Leadership in the Visitor Economy

Customer Service and Leadership in the Visitor Economy

Free course for employees of Liverpool City Region businesses run by Southport College

In the pursuit of delivering excellent customer service skills to all businesses that attract and serve people visiting our region (the visitor economy), employers across the area are invited to enrol their staff onto this course.

You will learn a host of leadership and customer services skills, techniques and ideas to make your business excel, boosting your local visitor economy.

The 4 week course runs from 9.00am-12.00pm on Wednesdays, with various dates throughout the year. To register your interest use the Book Now! button below and our Employer Partnerships team will soon be in touch to coordinate your start date.

  • Our course is tailored to your business and the training could be delivered either on-site at your workplace or at our Southport town centre campus on Mornington Road.
  • Suitable for all customer facing staff with the aim of training employees on effective ways to develop and enhance their skills, no matter their existing ability.
  • We have industry professionals delivering the course and upon successful completion, candidates receive a certificate.
  • The course is free to all employees of businesses in the Liverpool City Region, which includes Sefton, Liverpool, Knowsley, Saint Helens, Halton and Wirral.

Fill in our registration form and our team will soon be in touch.